Senior IT Support Engineer
Munich - Professional
At Pixida, we are passionate technology consultants and developers specializing in digitalization and mobility solutions. As we continue to grow, we are looking for a highly motivated Senior IT Support Engineer to provide expert support for our global teams.
RESPONSIBILITIES
> Provide independent IT support to ensure smooth operations across teams.
> Analyze, troubleshoot, and resolve incidents and service requests effectively.
> Offer hands-on support for local devices, including laptops, mobile phones, and network infrastructure.
> Set up and maintain client laptops and peripheral equipment.
> Deliver remote 1st and 2nd level support for our global teams.
> Develop and improve documentation to enhance IT processes and workflows.
REQUIREMENTS
> Proven experience in IT hardware and infrastructure support.
> Experience with the Microsoft 365 ecosystem.
> Understanding of general information security and data privacy principles.
> Knowledge of cloud platforms like Amazon Web Services or MS Azure is of advantage.
> Fluency in German and English.
BENEFITS
> Health & Wellness: Access to gym subsidies, health workshops, and participation in sports events.
> Exclusive Discounts: Enjoy various discounts through benefit platforms.
> Career Growth: Opportunities to grow professionally through diverse training programs.
> Pension Plan: Eligibility for a company pension plan after your probation period.
> Commuter Support: Financial assistance with public transportation, including the Deutschlandticket.
> Flexibility: Adaptable working hours and remote work options based on customer requirements.
Ready to take your Digital Transformation to the next level?
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